Privacy Policy for North Star Essence

Effective Date: 10 February, 2025 

At North Star Essence, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, subscribe to our newsletter, or engage with our services. We have a strong commitment to providing quality service to our clients and potential customers and are further committed to protecting your privacy.

The processing of personal data at North Star Essence is conducted in accordance with the General Data Protection Regulation (GDPR) for our customers in the EU, as well as with all relevant data protection regulations in Indonesia and any other applicable regions.

To ensure you, as a valued client and participant in our retreats, can make informed decisions and feel confident about providing your personal data when subscribing to our newsletter or engaging with our services, we provide this Privacy Policy. This policy outlines the nature, scope, and purpose of the personal data that North Star Essence collects, uses, and processes. Additionally, we inform you of the rights you are entitled to regarding your personal data. We encourage you to read this Privacy Policy thoroughly to understand the data protection measures we have put in place. By using our website and services, you acknowledge and accept the terms of this Privacy Policy.

1. Information We Collect

1. Personal Identification Information: Name, email address, and contact details.
2. Subscription Preferences: Information you provide when subscribing to our newsletter or opting in to receive communications.
3. Usage Data: Data about your interaction with our website, including IP address, browser type, and location information (collected via cookies and tracking technologies).
4. Communications: Any correspondence between you and us, including support requests and feedback. 

2. How We Use Your Information

We use your information for the following purposes:

• To send you updates, newsletters, promotions, and retreat details that you have consented to receive.
• To improve the content and functionality of our website.
• To communicate with you regarding your subscription or any services you have requested.
• To personalize your experience and offer content that is most relevant to you.
• To comply with legal obligations and ensure that our services are safe and secure.

3. Global Data Collection and Processing

As North Star Essence is based in Bali, Indonesia, your personal data may be transferred to and processed in other countries where our servers, service providers, or operations are based. We ensure that your data is handled in compliance with applicable laws and regulations, including GDPR for EU residents, and by utilizing appropriate security measures.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. We use industry-standard encryption for sensitive information, such as payment details, and store data securely on servers. However, please note that no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Analyze website traffic.
• Remember your preferences for a personalized experience.
• Improve the performance of our website.

You can choose to disable cookies in your browser settings, but doing so may affect your ability to access certain features of our website.

6. Third-Party Services

We may use third-party services, such as email marketing platforms and analytics tools, to assist in providing our services. These third parties are obligated to protect your data and use it only for the purposes specified by us. We do not sell or share your personal data with third parties for their own marketing purposes.

7. Your Rights

You have the right to:

• Access: Request information about the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete data.
• Erasure: Request that we delete your personal data, subject to certain exceptions.
• Opt-out: Withdraw your consent to receive marketing communications at any time.
• Portability: Request your personal data in a structured, commonly used format for transfer to another service provider.
• Objection: Object to the processing of your personal data for direct marketing or other legitimate interests.

If you wish to exercise any of these rights, please contact us at [email protected]

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. If you choose to unsubscribe from our communications, we will delete your data upon request.

9. International Data Transfers

As part of our global operations, your personal data may be transferred and stored in countries outside your country of residence, including Indonesia. We ensure that any international data transfers comply with applicable data protection laws by implementing appropriate safeguards.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Email: [email protected]